Interrupted floor staff
Contractors can complete routine arrival steps themselves instead of relying on an employee to manage a paper process.
Retail stores
Let contractors check in without interrupting your retail team
Give trades, cleaners, service technicians and other site visitors a clear self-service process for recording their arrival, acknowledging procedures and finding evacuation information.
Self-service contractor arrivals
Keep staff focused on customers while contractors follow the right process
Retail employees are often serving customers, replenishing stock or managing the floor when a contractor arrives. Stopping to find a register, explain site requirements and direct the contractor to an assembly point creates another interruption during an already busy shift.
With ScanIn, the contractor scans a QR code and completes the store's configured process on their own phone. They can enter their company and purpose, acknowledge relevant procedures and review evacuation information before beginning work.
Contractor check-in
CompanyContractor business name
PurposeMaintenance or service visit
Site procedureAcknowledged
Evacuation and assembly-point information is available as part of the configured check-in experience.
Problems it helps solve
Less disruption and better visibility across the store
Inconsistent site instructions
Present the same configured questions and acknowledgements whenever a contractor checks in.
Paper registers
Replace incomplete or difficult-to-read entries with digital attendance details available to authorised users.
Unknown contractor attendance
Maintain a clearer view of contractors and visitors who have checked in at the store.
After-hours access
Provide the same arrival process for cleaners, security providers and maintenance teams outside trading hours.
Different processes by store
Configure Location-specific questions, contacts and emergency information for individual retail sites.
Common retail arrivals
One process for the people who work behind the scenes
Configure the information required for each store and the types of external workers it receives.
Maintenance and trades
Electricians, plumbers, refrigeration technicians, fit-out crews and equipment repair providers.
Cleaning and security
Regular service providers arriving before opening, after closing or during quieter trading periods.
Merchandisers and brand representatives
External teams completing displays, stock checks, demonstrations or promotional work.
Delivery and installation teams
Drivers and installers who need access beyond the normal customer areas of the store.
Auditors and inspectors
Visitors attending for operational reviews, compliance checks or specialist assessments.
Temporary and visiting personnel
People working at the site who are not part of the store's regular day-to-day team.
How retail contractor check-in works
A consistent arrival process without a shared kiosk
01
Scan the QR code
The contractor uses the code displayed at reception, the staff entrance or the nominated service entry.
02
Enter visit details
They provide the company, contact and work-purpose information configured for that store.
03
Acknowledge procedures
Custom questions can record acknowledgement of relevant site instructions before work begins.
04
Review emergency information
The contractor can access the configured evacuation or assembly-point details for the Location.
Practical for one store or many
Low-hardware visitor management for retail operations
ScanIn works through printed QR codes and the visitor's own phone, avoiding the cost and counter space of a dedicated kiosk. Individual Locations can support store-specific settings while authorised teams review records through the ScanIn dashboard.
- No contractor app required
- No reception kiosk required
- Store-specific Location settings
- Multiple Locations based on your plan
- View ScanIn pricing
Setup
Configure retail contractor check-in in five steps
- Create the retail LocationAdd a Location for the store, service entrance or contractor check-in point.
- Configure the formChoose the company, contact and work-purpose fields, then add the custom questions or acknowledgements required for the site.
- Add emergency informationConfigure the evacuation or assembly-point details used by that Location.
- Choose notificationsSet the appropriate arrival notification process for the store team or responsible site contact.
- Display the QR codePlace the code where contractors report when they arrive.
If a store needs different forms for contractors, visitors and staff, combine separate Locations behind a Check-in Menu.
Example configuration
LocationRetail contractor check-in
DetailsName, phone, company and purpose
Custom questionsSite procedure acknowledgements
Emergency informationStore evacuation or assembly point
NotificationRelevant store or site contact
Emergency readiness
Help contractors understand where to go in an emergency
A contractor may be unfamiliar with the store layout, back-of-house exits or assembly arrangements. ScanIn can present configured evacuation information during check-in and make current attendance records available to authorised staff.
Support your store procedures
- Current contractor and visitor attendance records
- Configured evacuation and assembly-point information
- Visitor communication tools
- Location-specific emergency details
ScanIn supports your organisation's safety and record-keeping processes. Each retailer remains responsible for its own policies, procedures and applicable requirements.
Common questions
Retail contractor sign-in FAQs
How does ScanIn reduce interruptions for retail staff?
Contractors scan the displayed QR code and complete the configured process on their own phone instead of asking an employee to manage a paper register.
Can contractors acknowledge store procedures?
Yes. A retail Location can include custom questions and acknowledgements relevant to the contractor arrival process.
Can every store have different settings?
Yes. Each Location can have its own fields, questions, notifications, branding and emergency information.
Does ScanIn work for after-hours contractors?
The same QR code process can be available outside trading hours, subject to the retailer's access and supervision procedures.
Do we need a kiosk or shared tablet?
No. Contractors can scan the code with their own phone and complete the check-in in a web browser.
Keep contractor arrivals from disrupting the retail floor
Give contractors a consistent self-service check-in process at every store.
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