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Find quick answers to common questions about ScanIn
Most customers are operational within 15 minutes! Simply sign up, customise your welcome message and questions, download your QR code, and you're ready to start receiving visitors.
The free trial gives you full access to all features of your chosen plan for 60 days. No credit card required to start, and you can cancel anytime during the trial with no charges.
No! ScanIn works with any smartphone camera - visitors simply scan the QR code and complete check-in through their web browser. No app downloads or installations required.
Yes! Add your logo, create welcome messages, design custom questions for health screening, security, or business requirements, and customise email templates sent to visitors.
ScanIn includes GPS-mapped evacuation points shown during visitor check-in, mass emergency email alerts, and real-time occupancy data to assist emergency services during critical situations.
Yes! Basic plans support up to 3 locations, Standard plans support up to 10 locations. Each location gets its own QR code and can have customised settings while maintaining centralised management.
We offer email support for all customers, priority support for paid plans, and phone support for Standard plan customers. Emergency support is available 24/7 for critical issues.
Yes! All plans include data export capabilities in CSV format. Generate visitor logs and custom date-range exports anytime.
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